Billing Basics at Indystack
A quick and general overview of your billing options at Indystack
Do I need to install a caching plugin?
No, Indystack is using it's own plugin which controls caching at the server level and as such you do not need further caching at the application level as it may lead to conflicts and additional usage of server resources that are not required. Here...
Do I need security plugins?
You can use a security plugin for application-level security, however at the server level please note that we are already regularly scanning for malware. If you plan to migrate a site to Indystack, before the migration process starts you should di...
Which hosting plans are available?
Our Pricing Page has all currently available plans listed in detail. Currently, we offer single-site hosting subscriptions at $24.99/month per site and e-commerce single-site hosting at $29.99/month. Each paid site also comes with an open slot t...
What do I need to launch my first site on Indystack?
Indystack provides WordPress Managed web hosting. To start working on your first WordPress site with us, you will need to start a subscription . Each new subscription comes with a 30-day money back guarantee. It is your risk-free way to testing I...
How do I access wp-admin panel directly?
How to access your WordPress admin panel directly in a browser.
What happens if my credit card expires?
You will receive a notification email from Stripe (our payment gateway) that your credit card will be expiring soon. If your credit card details are not updated in time, you'll also receive email notifications about the failed payment once it is d...
Can I cancel my subscription at any time?
Details on cancelling an Indystack subscription
Resolving a Missed Payment
Steps to follow to pay an outstanding invoice.
Enabling Debug Mode in WordPress
The steps you need to take to enable debugging mode in WordPress
Connecting to your site files via SFTP
The steps to follow to connect to your Indystack site files via SFTP using Filezilla or Cyberduck