Sometimes you need to troubleshoot page loading issues. Such as receiving a 404 error or your site not showing recent changes from your dev team. In most cases this can be resolved by simply clearing the server side cache.

Here are the steps to follow to clear your server and object cache for your Indystack site.

  1. Login to your Indystack admin panel and go to the Sites section.
  2. Find the site to clear your cache on and click the WordPress Dashboard button.
  3. In the top menu in your WordPress dashboard hover over Indystack Cache
  4. Choose the cache you wish to clear from the sub-menu or purge all caches at the same time with the last option in the list.
  5. You will see the page you are on refresh, this indicates the purge was completed.

Now you can go test your site pages from your browser to see if it resolved your issue. If not, you should also consider clearing your browser cache or loading your site in an incognito window to ensure you're not loading from your browser's cache also.

If you're still having issues, please reach out to our support via the live chat option and we'll be happy to assist you.